Payment & Billing Information
1. What Vaarep Sells
Vaarep is a software-as-a-service (SaaS) platform designed for home service businesses. Subscriptions grant access to automated Google review request workflows, WhatsApp & SMS messaging integration, Smart Rating Threshold routing, AI review reply suggestions, and customer management dashboards.
2. Commercial Billing Contexts & Supported Currencies
To ensure local compliance and transparent pricing, Vaarep segregates transactions strictly by Commercial Billing Context:
Global Commercial Context (USD / Paddle)
Global customer subscriptions are priced in US Dollars ($ USD) and processed via Paddle.com.
South Africa Commercial Context (ZAR / PayFast & Paystack)
South African customer subscriptions are priced in South African Rand (R ZAR) and processed securely via PayFast or Paystack. Transactions are conducted in ZAR, supporting credit card, debit card, and instant EFT payments compliant with South African financial regulations.
3. Billing Cycle & Automatic Renewal
Subscriptions are billed in advance on a recurring monthly or annual schedule depending on your plan choice. Your account is automatically billed on your recurring billing date until you cancel. You can view invoices, update payment methods, or cancel anytime under Dashboard → Settings → Billing.
4. Cancellations & Refunds
Subscriptions may be canceled at any time to prevent future billing cycles. Upon cancellation, you retain full platform access until the end of your prepaid period. For complete refund criteria and conditions, review our official Refund & Cancellation Policy.
5. Billing Support Contact
For billing inquiries, invoice requests, or payment issues, contact our dedicated billing support team at billing@vaarep.com.